Tag Archives: Communication

How to deliver exceptional client service?

03-02-2012

Consider this scenario. You are hired to design and develop a new website for a retail client. The client loves the design, and the pages you develop use the latest in HTML5, CSS3 and responsive design, resulting in a website that works wonderfully across browsers and devices. The e-commerce features...

How to promote your website content

26-12-2011

OK, you've got a great new site and planned out a fail-proof content strategy. You're going to be posting all sorts of interesting and insightful blog posts and newsletters, and everyone is going to come to read it. Then they are going to hire you to do work....

Feedback is key to keeping clients happy

19-12-2011

Hardly anyone likes asking for comments on their work, but the process is critical to career development and good results. Designers are incredibly egotistical. They’re pretty sure we have all the answers, the best skills and the keenest eye. That’s good for pushing things forward, but it shouldn’t get in...

How to protect the reputation of your small business Online

10-11-2011

By now, most small business owners understand the important role the Internet can play in helping to raise and drive interest and demand for their products and services. With all the innovative online technologies out there, it’s easy to feel tempted to rush into things. Please, for the love of...

Science of the e-mail signature

03-11-2011

Email signatures are so easy to do well, that it’s really a shame how often they’re done poorly. Many people want their signature to reflect their personality, provide pertinent information and more, but they can easily go overboard. Why are email signatures important? They may be boring and the last...

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Tag Archives: Communication

How to deliver exceptional client service?

Feedback is key to keeping clients happy

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